Privacy Policy

As Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş., we highly respect and value the protection of your personal data and the privacy of your private life. In accordance with the Personal Data Protection Law numbered 6698 ("KVKK"), in the capacity of "Data Controller", we would like to inform you about your rights related to the use and protection of your personal data by Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş.

All services and products provided in our store belong to Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. and are operated by Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş.

Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. can collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered and how and in what way this data is protected. A set of personal information related to members (such as name-surname, company information, phone, address, or email addresses) is collected by our store due to the nature of the business by filling out various forms and surveys on our website.

Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. may send campaign information, information about new products, promotional offers to its customers and members at certain times. Our members have every option to receive or not receive such information while signing up, and they can change this selection from the account information section after logging in as a member, or they can notify using the link in the information email sent to them.

Personal information of our members transmitted electronically to our store during the approval process on or through our store will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we made with our members.

For the identification of system-related issues and quick resolution of any problems or disputes related to the service provided, Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. records and uses the IP address of its members. IP addresses can also be used for purposes such as identifying users generally and collecting comprehensive demographic information.

Outside the purposes and scope determined by the Membership Agreement, Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. and its partners may use the requested information for direct marketing purposes. Personal information can also be used when necessary to contact the user. Information requested by Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. or provided by the user or information related to transactions made through our store can be used in various statistical evaluations, database creation, and market research without disclosing the identity of our members outside the purposes and scope determined by the "Membership Agreement" by partners cooperating with Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş.

Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. undertakes to keep confidential information strictly private and confidential, to consider it as a duty of confidentiality, and to take all necessary precautions and care to provide and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, unauthorized use, or revealing it to a third party.

CREDIT CARD SECURITY

Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you need to pay attention to, to understand that you are on a secure site. One of them is a key or lock symbol at the bottom of your browser. This shows that you are on a secure internet page and all kinds of your information are encrypted and protected. This information is used only in connection with the sales transaction process and in the direction of your instructions. Information regarding the credit card used during shopping is sent to the relevant bank to be inquiries encrypted with the 256-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites. If the card's availability is approved, the shopping continues. Since no information regarding the card can be viewed or recorded by us, it is prevented that third parties can capture this information under any circumstances.

The reliability of payment/invoice/delivery address information of the orders placed online with a credit card is audited by Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. against credit card fraud. Therefore, for the orders of customers who place their first order from our online shopping sites to proceed to the supply and delivery stage, it is necessary to first confirm the accuracy of their financial and address/phone information. If necessary, contact is made with the credit card holder customer or the relevant bank to check this information.

You can access and change all the information you provide while becoming a member. If you secure your member login information, it is not possible for others to access or change the information related to you. For this purpose, during membership transactions, actions are taken within the 256-bit SSL security area. This system is an international cryptographic standard that is impossible to break.

Nowadays, online shopping sites that have an information hotline or customer service and display clear address and telephone information are more preferred. This way, you can get detailed information about all the subjects you wonder about and acquire healthier information about the reliability of the company providing the online shopping service.

Note: We recommend paying attention to the clear address and phone number of the company on Internet shopping sites.

If you are going to shop, note down all the phone/address information of the store from which you are buying the product before making your purchase. If you do not trust, confirm by calling before shopping. All information and firm location related to Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. are indicated on all our online shopping sites belonging to Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş.

THIRD PARTY WEBSITES AND APPLICATIONS

Our store can provide links to other sites within the website. It does not bear any responsibility for the privacy practices and content of the sites accessed through these links. The advertisements published on the site of Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. are distributed to our users via our advertising partners. The Principles of this Privacy Policy only relate to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. can disclose user-related information to third parties outside the provisions of this "Privacy Policy". These cases are limited in number as follows;

• To comply with the obligations imposed by the legal rules currently in force issued by competent legal authority such as Law, Decree Law, Regulation, etc.;

• For the purpose of fulfilling and implementing the requirements of the "Membership Agreement" and other agreements concluded between our store and the users;

• To provide information requested about users for the conduct of a research or investigation duly conducted by the competent administrative and judicial authority;

• In cases where providing information is necessary to protect users’ rights or safety.

EMAIL SECURITY

Please never write your credit card number or passwords in the emails you send to our store's Customer Services regarding any of your orders. The information in the emails can be seen by third parties. Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. cannot guarantee the security of the information that is transferred from your emails under any circumstances.

BROWSER COOKIES

Using a technical communication file (Cookie), Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. may obtain information about users who visit our store and users' use of the website. These technical communication files are small text files sent by a website to the user's browser to be kept in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purposes, how many times a person visited the site, and how long they stayed on the site, and to produce advertisements and content dynamically from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Many browsers are designed to accept the technical communication file initially, but users can change their settings not to receive a technical communication file or to be alerted when a technical communication file is sent.

Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. may update the provisions of this "Privacy Policy" by publishing it on the site or notifying users by email or publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date they are published.

For any questions and suggestions regarding our Privacy Policy, you can send an email to [email protected].

You can reach Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. using the following contact information.

Company Title: Doğanlar Mobilya Grubu İmalat Sanayi ve Ticaret A.Ş. Address: İdealtepe Mah. Rıfkı Tongsir Cad. No:107 (E5 Karayolları Bus Stop Next to Petrol Ofisi) Küçükyalı / Maltepe / Istanbul – TURKEY

Email: [email protected]

Tel: +90 216 425 00 02

Fax: +90 0216 425 00 08